Refund Policy

Effective Date: 23/09/2023
1. Introduction
Welcome to Maths with Me! We value your satisfaction and strive to provide high-quality educational content. This Return Policy outlines the procedures and guidelines for requesting returns and refunds for courses and subscriptions purchased through our eLearning platform.
2. Eligibility for Returns
2.1. Course Purchases: You are eligible for a return and refund if you meet the following criteria:

• You have purchased a course within the last 30 days.

• You have not completed more than 50% of the course.

• You have purchased a subscription within the last 30 days.

• You have not accessed or used the subscription content during this time.

• Your name

• Order or subscription ID

• Reason for the return request

2.2. Subscription Purchases: You are eligible for a return and refund if you meet the following criteria:
3. Requesting a Return
To request a return and refund, please follow these steps:
3.1. Contact Support: Reach out to our customer support team via email at [support@mathswithme.com] or through the "Contact Us" page on our website. Please provide the following information:
3.2. Wait for Confirmation: Our support team will review your request and respond within [X business days] with instructions on how to proceed.
4. Return Process
4.1. If your return request is approved, you will be provided with instructions for returning the purchased course or cancelling your subscription.
4.2. For course purchases, you may be asked to delete any downloaded course materials and confirm the removal of course content from your account.
4.3. For subscription cancellations, your access to subscription content will be revoked, and you will not be billed further.
5. Refund Policy
5.1. Course Purchases: Refunds for course purchases will be issued to the original payment method. Please allow [X business days] for the refund to process.
5.2. Subscription Purchases: Refunds for subscription purchases will be issued to the original payment method. Refunds will be prorated based on the unused portion of the subscription.
6. Non-Refundable Items
6.1. Completed Courses: We do not provide refunds for courses that have been completed or for which more than 50% of the course content has been accessed.
7. Customer Support
If you have any questions or need assistance with the return process, please contact our customer support team at ravi@mathswithme.in
8. Amendments to this Policy
Maths with Me reserves the right to modify or update this Return Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
By using the Maths with Me eLearning platform, you acknowledge and agree to abide by this Return Policy.
Thank you for choosing Maths with Me for your educational needs. We look forward to helping you succeed in your mathematical journey!
Ravi R Nandi
https://mathswithme.in/
Email: ravi@mathswithme.in +91 90357 67670